Less of a fix and more of a “cover-up,” this solution is what we used in our March newsletter. When we tested this solution it worked on some emails, but on others, it had an adverse effect on the overall rendering of the design. It’s worth noting that depending on how you structured your email this may not be the right fix for you. All we’re doing is targeting Outlook and collapsing the borders.
HOW TO GET OUTLOOK EMAIL CODE
Microsoft-specific code can get quite detailed, but this snippet is fairly simple. Proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Duis aute irure dolor in reprehenderit in voluptate velit esseĬillum dolore eu fugiat nulla pariatur. Quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodoĬonsequat. Tempor incididunt ut labore et dolore magna aliqua. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod The suggested fix for this is to include a non-breaking space ( ) before you close your table cell (). Other developers have reported that the issue is down to Outlook 2016 converting white space. Much like ghost tables, the ghost break is a way to force a line break that is only for the problem clients. Ghost BreaksĪnother fairly simple fix is the ghost break. You can also try manually changing heights, font sizes and line-heights to achieve the same outcome. For example, if you have a font size of 13px or 15px, try converting it to 14px. Adjusting Heights and Font Sizesįor some folks, the fix is as simple as changing font sizes from odd numbers to even numbers. While this is great for us developers (it gives us the freedom to code however we like), it does mean that there are some inherent trial and error in fixing bugs like this. You can develop emails in many different structures and formats.
HOW TO GET OUTLOOK EMAIL UPDATE
If we discover any new information, we’ll be sure to update this post. What makes this bug especially perplexing is that although it happens on Outlook 2016, it does not appear on Outlook 2007, 2010 or 2013, all of which share a common rendering engine (Microsoft Word).Īlthough we don’t know the exact reason for this odd behavior, the leading theory is that it has to do with heights that are odd numbers. The bug has caused so many headaches that it led to a TechNet post trying to alert Microsoft’s attention to it.
HOW TO GET OUTLOOK EMAIL WINDOWS 10
To make matters worse, this bug seems to happen at random, although it does appear more regularly on Windows 10 machines, compared to Windows 7. These lines will inherit the background set on your tag, often causing the issues illustrated above.
Outlook 2016 will add extra lines to our emails. Luckily, we tested the design and saw the issue before sending it out. However, there are some steps you can take to try and minimize its effect on your email.Īn example of the bug from our most recent newsletter. Unfortunately, there isn’t a hard-and-fast rule for fixing this bug.
One of the most notorious email bugs is the 1px line bug it’s a scourge of many perfect email designs. We also know that Outlook 2016 is one of the worst culprits for making it tougher. Developing emails can be tough, we know that.
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